Scan measuring with an X-Rite eXact
Important: Always make sure to measure the paperwhite of the substrate before scan measuring.
To scan the above Color bar, follow the instructions below :
If you need to scan a multi-row bar repeat this until all bars are done.
Troubleshooting eXact scan measuring
Device returned an error message: Track communication error
- The eXact Auto scan driver was enabled instead of the handheld eXact driver
- From the [Advanced settings] of the login screen of the MeasureColor client, disable the X-Rite eXact AutoScan and enable the X-Rite eXact
MeasureColor shows 'Ready to scan (M0/M1/M2/M3)' but the scan does not succeed and the instrument loses calibration
- eXact firmware that supports simultaneous M0/M1/M2/M3 curves export has been loaded, but the device was not (yet) recalibrated for M1 in the M0/M2/M3 switch position
- Disable the M1-Part 2 Export on the eXact device